WSQ Cultivate Workplace Relationships and Diversity

Training Schejule

	DAY 1	DAY 2
AM	● Introduction ○ The mindset and values behind Japanese corporate culture ● How are Japanese and western management styles different? ● Unique characteristics of Japanese corporations ● “Wa” (harmony) ● Work processes in Japanese companies ○ Achieving consensus with supervisors and colleagues at work	● Writing easy-to-understand documents ● Japanese corporate etiquette ○ Common terms and concepts used in Japanese companies ○ 5S ● Conflict resolution approaches ○Building good relationships with supervisors and colleagues at work
PM	● What to do when you are assigned work ● Consider the impact on those around you as you work ● The Ho-Ren-So philosophy	● Assessment ○ Case study ○ Role play ● Summary ○ Review and Q&A

DAY 1

DAY 2

● Introduction

○ The mindset and values behind Japanese corporate culture

● How are Japanese and western management styles different?
● Unique characteristics of Japanese corporations
● “Wa” (harmony)
● Work processes in Japanese companies

○ Achieving consensus with supervisors and colleagues at work

● Writing easy-to-understand documents
● Japanese corporate etiquette

○ Common terms and concepts used in Japanese companies

○ 5S

● Conflict resolution approaches

○Building good relationships with supervisors and colleagues at work

● What to do when you are assigned work
● Consider the impact on those around you as you work
● The Ho-Ren-So philosophy

● Assessment

○ Case study

○ Role play

● Summary

○ Review and Q&A

Eligible applicant for the grant

● Singapore citizens and PR holders
● Company-sponsored (self-sponsored is not subject to the grant)

Job profile

■ Junior to Manager

This course benefit those who wish to:

● better understand the Japanese company culture and corporate environment

● understand the mindset and values behind Japanese corporate culture

● learn about the management style unique to Japanese corporations

● familiarise themselves with common Japanese business practices

● learn about Japanese business etiquette

● learn about the communication style unique to Japanese corporations

● find out why goal-setting, scheduling and the “Ho-Ren-So” business philosophy are considered important

● understand why being mindful of teamwork is considered important

Number of participantsMaximum 25 person/session

■ Applicants will be considered on a first-come, first-served basis

Course Fee

Item	Full Fee	Nett Fee (Company Sponsored)
		1SME			Non-SMEs
		2WTS	Non-WTS	3MCES	WTS	Non-WTS	MCES
Fee	S$500	S$25	S$50	S$50	S$25	S$312.5	S$50
Funding Amount by SSG (Funding Rate of course fee)	–	S$ 475 (95%)	S$ 450 (90%)	S$ 450 (90%)	S$ 475 (95%)	S$ 187.5 (37.5%)	S$ 450 (90%)

*¹(SME)Small Medium Enterprises:

Annual sales turnover of less than SGD 100 million or group employment size of not more than 200 workers.

*²(WTS)Workfare Training Scheme:

Employed Singapore Citizens, aged 35 years and above, earning not more than SGD 2,000 per month

*³(MCES)Skills Future Mid Career Enhanced Subsidy:

Singapore Citizens, aged 40 years and above

SessionsSession 1

28th June 2017 to 29th June 2017, 9:00am – 6:00pm : Closed

Session 2

25th July 2017 to 26th July 2017, 9:00am – 6:00pm : Closed

Session 3

17th Aug 2017 to 18th Aug 2017, 9:00am – 6:00pm : Closed

Session 4

2nd to 3rd Nov 2017, 9:00am – 6:00pm

Cancellation Policy

Cancelling your application

You may request to cancel your course application by email or post, subject to the cancellation fee on the following conditions. (The grant will not be offered)

a) More than 14 days before the course commencement date – 25% of course fees should be paid as the cancellation fee

b) 14 days to 7 days before the course commencement date – 50 % of course fees should be paid as the cancellation fee

c) 6 day or less before the commencement date – 100 % of course fees should be paid as the cancellation fee

d) Upon the commencement date-same as c)

Cancellation by Alue

●In the unlikely event that we have to cancel the course for unavoidable reasons, the following terms will apply.
●In the event of natural disasters, infectious diseases, epidemics or other events which we consider may cause harm to persons or the community, we may cancel the course. In the event of such cancellation, no cancellation fee will be levied.