WSQ Personal Effectiveness At Supervisory Level

WSQ Personal Effectiveness
At Supervisory Level

Develop Self to Maintain Professional Competence at Supervisory Level


The “Personal Effectiveness at Supervisory Level” module is one of the modules under the Leadership and People Management (LPM) WSQ framework. The aim of the course is to equip supervisors and team leaders with the ability to communicate effectively in a team and lead team decision making. The course also includes developing and maintaining one’s professional competence.

WSQ is a workforce subsidy scheme introduced by the Singaporean government that aims to promote positive workforce development through capability training and skills upgrading. Our program is qualified under the WSQ scheme and can receive subsidized rates from as low as $30.

Demonstrate Personal Effectiveness
at Subsidised rates

Rates from as low as $30

Under the WSQ SkillsFuture SG framework, receive up to 95% subsidy from an original price of $600 to $30.

Personal Effectiveness

Develop one’s professional competence through effective communication and influencing decision-making.

100 Practices

Our training style is centred on Alue’s unique “Practice-makes-perfect” training methodology, which is an experiential learning approach that enables skill acquisition and learning transfer.

Learning Outcomes

Effective Communication

Seek comments and feedback to ensure messages are received and understood.

Promote Organisational Progress

Explain organization’s strategies and Standard Operating Procedures (SOP) to team members to facilitate decision- making processes.

Appropriate Decision Making

Work with team to develop, assess and select most appropriate decisions to meet team and organizational objectives based on success rate and risk factor considerations.

Communication Barriers

Identify and address barriers to communication to improve team collaboration and effectiveness.

Communication Style

Use appropriate communication styles and verbal and non-verbal cues to communicate ideas and concepts in the workplace.

Professional Competence

Maintain communication and engagement with team members and supervisor to identify new and emerging areas of professional practice.


Day 1

Introductory Lecture

Communicating Effectively

– Types of Communication Styles
– Address Barriers to Communication
– Appropriate Communication Styles and Verbal and Non-Verbal Cues
– Seek Comments and Feedback

Case Study A

Written Assessment 1

Influence Decision Making

– Facilitate Decision-Making Process
– Increase Success Rate and Reduce Risk
– Implications and Impact of Decision-Making Processes

Written Assessment 2

Day 2

Recap of Day 1

Demonstrate Commitment to Self-development

– Maintain Communication and Engagement to Identify New and Emerging Areas of Professional Practice
– Organizational Policies and Procedures

Written Assessment 3

Review of Day 1 & 2

Case Study B

Final Written Assessment


          *Please note that the prices denoted below are inclusive of 9% GST effective of 1 Jan 2024.


・21-22 Feb 2024 / Webinar

・18-19 Apr 2024 / Webinar

・24-25 Sep 2024 / Classroom


Supervisors, Assistant Manager, Team Leaders

(WSQ subsidy only applicable to Singaporeans or PR)
Maximum 20 People

(First come first served)


Course Ref No: TGS-2019504606
Course & Fund Validity Period: 01 Jan 2026

Webinar (Synchronous E-Learning)

Course Ref No: TGS-2020513809
Course & Fund Validity Period: 14 Nov 2024


Full cost: SGD 599.50 incl. tax ➡ Subsidised cost: SGD 214.50 (MCES/SMES), SGD 324.50(MINF)
Eligible Absentee Payroll: up to SGD 72 (*eligible applicants only)

“All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.”

Trainers & Course Evaluation

Cancellation Policy

You may request your cancellation under these conditions

Cancelling your application
You may request to cancel your course application by email, subject to the cancellation fee on the following conditions. (The grant will not be offered)
a) More than 30 days before the course commencement date – no cancellation fee
b) 30 days to 15 days before the course commencement date – 25% of course fees
c) 14 days to 7 days before the course commencement date – 50 % of course fees
d)6 days or less before the commencement date–100 % of course fees
e) Upon the commencement date-same as d)

Cancellation by Alue
In the unlikely event that we have to cancel the course for unavoidable reasons, the following terms will apply. In the event of natural disasters, infectious diseases, epidemics or other events which we consider may cause harm to persons or the community, we may cancel the course. In the event of such cancellation, no cancellation fee will be imposed.


Alue Singapore Pte. Ltd.

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+65 9880 5908

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