WSQ Personal Effectiveness at Managerial Level – English

WSQ Personal Effectiveness
at Managerial Level

Develop Self to Maintain Professional Competence at Managerial Level


The “Personal Effectiveness at Managerial Level” module is one of the modules under the Leadership and People Management (LPM) WSQ framework. The aim of the course is to equip managers with the ability to communicate effectively and influence decision making as a manager of team leaders. The course also includes self-development and strategy implementation.

WSQ is a workforce subsidy scheme introduced by the Singaporean government that aims to promote positive workforce development through capability training and skills upgrading. Our program is qualified under the WSQ scheme and one can receive subsidized rates from as low as $30.

Demonstrate Personal Effectiveness
at Subsidised rates

Rates from as low as $30

Under the WSQ SkillsFuture SG framework, receive up to 95% subsidy from an original price of $600 to $30.

Personal Effectiveness

Facilitate organisation’s strategic priorities through effective communication and implementation plans.


Blended Learning

Flexibility in availability, cultivates the concept of independent learning and self-paced which caters to learning rate of student.

100 Practices

Our training style is centred on Alue’s unique “Practice-makes-perfect” training methodology, which is an experiential learning approach that enables skill acquisition and learning transfer.

Learning Outcomes

Various Leadership Styles

Implications and impact of one’s leadership style and capabilities on employees and the organisation

Delegation of Responsibilities

Using appropriate methods of communication to delegate responsibilities and duties to team leaders

Effective Communication

Improve collaboration and productivity when working with team leaders. Understand the impact of communication processes on stakeholders

Influence team to bring value to the company

Influence team leaders to pursue actions to support the achievement of the organisation’s strategic priorities

Rational Decision-making

Learn the various decision-making models, methods and techniques to facilitate better decision-making processes

Managing Fellow Team Leaders

Seek feedback from team leaders to enhance team cohesion and ensure common understanding of goals and requirements


Participants are required to download and fill in the written assessment online and submit it 3 days before course starts. The trainer would review the submitted drafts and provide feedback accordingly during the face-to-face training.
Participants would then incorporate what they have learnt during the face-to-face training and edit the written assessment which they will be assessed on.

Failure to submit the written assessment draft online would disqualify the participant from joining the face-to-face training session.



Introductory Lecture

Understanding Leadership in Management

– Impact of leadership styles and qualities on employee’s management and organisation


– Ways to manage delegation and communication tools to do so effectively


– Barriers to communication and the communication process
– Organisational communication


– The elaboration likelihood model
– Cialdini’s 6 principles of persuasion


– Rational models of decision-making

Managers and strategy implementation

– Key roles and responsibilities of managers
– McKinsey 7-S framework

Submission of Written Assessment Draft Online


Introductory Lecture

Employee Motivation

– Situational Leadership Model

– Managing motivation and competence

Case Study: Project Management


– Miscommunication at the workplace

– Effective communication practice

Managers as Connectors

Case study: McKinsey 7-S Framework

Applying Rational Decision-making

Giving Feedback & Enhancing Retention and Transfer

Performance Assessment:

– Written Assessment and Oral Questioning


          *Please note that the prices denoted below are inclusive of 9% GST effective of 1 Jan 2024.


・23 Oct 2024 / Etudes + Webinar


Manager or Senior Manager

(WSQ subsidy only applicable to Singaporeans or PR)
Maximum 20 People

(First come first served)


Course Ref No: TGS-2019504527
Course & Fund Validity Period: 01 Jan 2026

Webinar (Synchronous E-Learning)

Course Ref No: TGS-2021005576
Course & Fund Validity Period: 21 Jun 2025


Full cost: SGD 654 incl. tax ➡ Subsidised cost: SGD 234 (MCES/SMES), SGD 354(MINF)
Eligible Absentee Payroll: up to SGD 67.5 (*eligible applicants only)

“All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.”

Trainers & Course Evaluation

Cancellation Policy

You may request your cancellation under these conditions

Cancelling your application

You may request to cancel your course application by email, subject to the cancellation fee on the following conditions. (The grant will not be offered)

a) More than 30 days before the course commencement date – no cancellation fee
b) 30 days to 15 days before the course commencement date – 25% of course fees
c) 14 days to 7 days before the course commencement date – 50 % of course fees
d)6 days or less before the commencement date–100 % of course fees
e) Upon the commencement date-same as d)

Cancellation by Alue

In the unlikely event that we have to cancel the course for unavoidable reasons, the following terms will apply. In the event of natural disasters, infectious diseases, epidemics or other events which we consider may cause harm to persons or the community, we may cancel the course. In the event of such cancellation, no cancellation fee will be imposed.


Alue Singapore Pte. Ltd.

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+65 6550 6312

+65 9880 5908

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