WSQ People and Performance Management

WSQ People and Performance Management at Managerial Level

Monitor and reward performance across teams to manage achievement of results


The ‘People and Performance Management at a Managerial Level’ module is one of the modules under the Leadership and People Management (LPM) framework. The aim of the program is to equip leaders and managers with the skills needed to evaluate employee performance, develop and implement team plans to impact business objectives positively.

WSQ is a workforce subsidy scheme introduced by the Singaporean government which aims to promote positive workforce development through capability training and skills upgrading. Our program is qualified under the WSQ scheme and can receive subsidized rates from as low as $30.

Manage Peformance at WSQ Subsidised Rates

Rates from as low as $30

Under the WSQ SkillsFuture SG framework, receive up to 95% subsidy from an original price of $600 to $30.

People and Perfomance Management

Understand how performance management can help achieve departmental and organisational goals and effective approaches to facilitating it.

100 Practices

Our training style is centred on Alue’s unique “Practice-makes-perfect” training methodology, which is an experiential learning approach that enables skill acquisition and learning transfer.

Learning Outcomes

Develop Team and Operational Plans

Understanding the relationship between business objectives and the development of business plans and processes at the departmental level.

Actualisation of Performance Management Plans

Learn about concepts, market trends, developments in relation to renumeration and performance management. Manage and reward performance in accordance with organisational policies and procedures.

Methods to Mitigate Risk (Risk Management)

Identify and monitor potential risks of strategic impact to business objectives to develop mitigation strategies.

Evaluate Team Performance

Identify the success criteria to evaluate team performances. Gathering and analysing team performance data.

Providing Feedback on Expected Performance

Help employee maintain awareness of expected and actual performance to make improvement. Prepare recommendations to enhance future performance.

Effective Communication Strategies

Consulting stakeholders to garner support and buy-in. Assessing and responding appropriately to emotional cues to ensure individual needs are addressed.

Methods to Improve Performance Management Skills

Enhance and keep abreast of performance management by subscribing to diverse learning channels and participation in peer discussions.


Day 1

Introductory Lecture

Develop Team Plans

Develop Operations Plan with Stakeholder Consultation

Identify and Monitor Potential Threats

Providing Feedback on Expected Performance

Manage and Reward Team Performance

Support Team Leaders on Performance Issues

Assessing and Responding to Emotional Cues

Role play: Practice 1

Evaluate Team Performance

Day 2

Recap of Day 1

Role play: Practice 2

Assessment: Role play

Gathering and Analysing Team Performance Data

Methods to Improve Performance Management Skills

Assessment: Written Assessment

Assessment: Reflective Journal


          *Please note that the prices denoted below are inclusive of 9% GST effective of 1 Jan 2024.


・25-26 Jul 2024 / Webinar
・19-20 Nov 2024 / Classroom


Manager or Senior Managers

(WSQ subsidy only applicable to Singaporeans or PR)
Maximum 20 People

(First come first served)


Course Ref No: TGS-2019504605
Course & Fund Validity Period: 01 Oct 2025

Webinar (Synchronous E-Learning)

Course Ref No: TGS-2020513800
Course & Fund Validity Period: 07 Nov 2024


Full cost: SGD 654 incl. tax ➡ Subsidised cost: SGD 234 (MCES/SMES), SGD 354(MINF)
Eligible Absentee Payroll: up to SGD 72 (*eligible applicants only)

“All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.”

Trainers & Course Evaluation

Cancellation Policy

You may request your cancellation under these conditions

Cancelling your application
You may request to cancel your course application by email, subject to the cancellation fee on the following conditions. (The grant will not be offered)
a) More than 30 days before the course commencement date – no cancellation fee
b) 30 days to 15 days before the course commencement date – 25% of course fees
c) 14 days to 7 days before the course commencement date – 50 % of course fees
d)6 days or less before the commencement date–100 % of course fees
e) Upon the commencement date-same as d)

Cancellation by Alue
In the unlikely event that we have to cancel the course for unavoidable reasons, the following terms will apply. In the event of natural disasters, infectious diseases, epidemics or other events which we consider may cause harm to persons or the community, we may cancel the course. In the event of such cancellation, no cancellation fee will be imposed.


Alue Singapore Pte. Ltd.

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+65 9880 5908

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