WSQ Develop People

WSQ People Development at Managerial Level

Develop Team Leaders through Capability Development and Coaching


In every business, we believe managers play a dynamic role in shaping the development process of their employees. The managerial position allows them to influence and harness the full potential of employees.

At the core of our program, we are targeting manger-level staff and aim to impart important training and developmental skills. When equipped with those skills, managers will then be able to pass on the values and skills to respective team leaders for them to develop staff

We view managers as an influential and dynamic leaders crucial of shaping human development in any business. Grounded in Japanese Business values, our program aims to:

・Equip managers with training skills for respective team leaders

・Identify key areas in which managers hold an important role in development

・Review organizational structure and examine the impact on staff development

Develop Team Leaders through Capability Development and Coaching

The Ability to Understand

Legal and ethical considerations relating to the management of capability development

Organisational policies and procedures relating to capability development

Relevant professional or industry codes of practice and standards relating to management of capability development as a manager of a department or cross functional team

Implications and impact of coaching and mentoring activities on the individuals participating in the process

Models and methods of training needs analysis

Market trends and development on new and emerging skill requirements, and learning and development

Learning Outcomes

Review Organizational Strategies and Plans

Review organisational strategies and business plans to identify impact on team competency requirements

Review Current Skills

Review current skills of team leaders using appropriate methods and tools to identify skills requirements

Work with Team Leaders

Work with team leaders to establish their learning priorities and learning and development plans

Identify Opportunities

Identify learning and development opportunities and provide resources and support to facilitate the development of team leader skills

Review Capability Development Approach

Review capability development approach for team leaders to identify areas for improvement


Provide coaching to team leaders to enhance their role performance, taking into consideration their emotional states

Review Coaching Outcomes

Review coaching outcomes against coaching goals to identify areas for improvement in the coaching process

Improving Own Coaching Skills

Improve own coaching skills by subscribing to diverse learning channels and participating in peer discussion platforms to enhance workplace performance


day 1

Introductory Lecture

Role & Responsibility of Manager

Develop Team Member's Capabilities Process

Practice: Identify the Desired Outcome

Assessment: Case Study

Practice: Understand the Member's Situation

Practice: Issue and Cause Analysis for Developing Member's Capability

Skills Practice

Day 2

Practice: KSA Analysis

Practice: Prepare Development Plan



Coaching & Leadership Style




          *Please note that the prices denoted below are inclusive of 9% GST effective of 1 Jan 2024.


・28-29 May 2024 / Classroom
・14-15 Nov 2024 / Webinar


Assistant Manager, Manager or Senior Manager

(WSQ subsidy only applicable to Singaporeans or PR)
Maximum 20 People

(First come first served)


Course Ref No: TGS-2019504238
Course & Fund Validity Period: 15 Oct 2025

Webinar (Synchronous E-Learning)

Course Ref No: TGS-2020513808
Course & Fund Validity Period: 30 Nov 2024


Full cost: SGD 654 incl. tax ➡ Subsidised cost: SGD 234 (MCES/SMES), SGD 354(MINF)
Eligible Absentee Payroll: up to SGD 72 (*eligible applicants only)

“All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.”

Trainers & Course Evaluation

Cancellation Policy

You may request your cancellation under these conditions

Cancelling your application

You may request to cancel your course application by email, subject to the cancellation fee on the following conditions. (The grant will not be offered)

a) More than 30 days before the course commencement date – no cancellation fee
b) 30 days to 15 days before the course commencement date – 25% of course fees
c) 14 days to 7 days before the course commencement date – 50 % of course fees
d)6 days or less before the commencement date–100 % of course fees
e) Upon the commencement date-same as d)

Cancellation by Alue

In the unlikely event that we have to cancel the course for unavoidable reasons, the following terms will apply. In the event of natural disasters, infectious diseases, epidemics or other events which we consider may cause harm to persons or the community, we may cancel the course. In the event of such cancellation, no cancellation fee will be imposed.


Alue Singapore Pte. Ltd.

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+65 6550 6312

+65 9880 5908

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