Motivation and communication in the workplace

Motivation and communication in the workplace

The development of interpersonal skills to strengthen workplace management

Overview

■Target

Managerial Level Staff

Focus and Learning Outcomes

Improvement of staff management skills

・Understanding the theory of motivation, how it affects the workplace and how to build and develop motivation

・The visualization of an ideal manager and steps towards that goal

・The improvement of interpersonal and workplace communication across different levels

■Point

・Management of Motivation:6 methods to manage motivation

・Situational Communication:3 essential communication strategies based on different situational contexts

・On-the-job Coaching:5 skills of basic coaching

・MECE (Mutually Exclusive and Collectively Exhaustive):Fully understanding and grasping the concept on a whole

■Learning style and activities

・Case study reviews and feedback sessions to better understand one’s own management situation

・Simulation activities to understand the balance between “thinking and behaviour” and “logic and emotion”

・Formulation of forward action plans based on understanding the strengths and weaknesses of a manager’s position to improve overall management in the organization

・Concepts and skills to reduce anxiety and boost self confidence in the workplace

■Days

2

■Number of participants

Suggested number: 24
(Min 10, Max 42)

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