Problem Solving Workshop

Problem Solving Workshop

Examining problem solving as a process and

understanding it for application in a workshop setting




New employees to Managerial level staff

Focus and Learning Outcomes

・To understand the process of problem solving and how it translates into a solution plan

・Application of the problem-solving process into the workplace and daily work


・Stance:Understanding how stance and position can be used in problem solving (first person, primary information, initiative)

・Skills:The five basic steps of problem solving

1.Clarification of problems
2.Case Studies
3.Backup plans

■Learning style and activities

・Adopting a workshop style seminar, we will first examine skills and the stance required by problem solvers and then examine the process behind problem solving. Subsequently, group discussions about actual workplace problems will be conducted and reviewed



■Number of participants

Suggested number: 24
(Min 10, Max 42)